POS & Ordering
The POS & Ordering Module of DOEat is designed to make order-taking fast, accurate, and effortless. From tableside orders to counter service and online requests, every transaction is captured in real time and synced across your restaurant. Staff can manage dine-in, takeaway, and delivery orders from a single interface, reducing errors and improving service speed. Integrated menu management allows instant updates to pricing, items, or promotions across all terminals. With features like split billing, multiple payment methods, and digital receipts, the system ensures a smooth checkout experience for customers. The module also supports upselling prompts and combo offers, helping maximize revenue while keeping operations seamless.
A Platform Built for Hospitality Visionaries
The POS & Ordering Module of DOEat is designed to make order-taking fast, accurate, and effortless. From tableside orders to counter service and online requests, every transaction is captured in real time and synced across your restaurant. Staff can manage dine-in, takeaway, and delivery orders from a single interface, reducing errors and improving service speed. Integrated menu management allows instant updates to pricing, items, or promotions across all terminals. With features like split billing, multiple payment methods, and digital receipts, the system ensures a smooth checkout experience for customers. The module also supports upselling prompts and combo offers, helping maximize revenue while keeping operations seamless.
- Secure cash drawer integration with real-time tracking.
- Fast and accurate counter billing for walk-in customers.
- End-of-day Z reports for easy reconciliation.
- Multi-payment support (cash, card, wallet, etc.).
- Audit trails to reduce errors and improve accountability.
- User-level access control for enhanced security.
- Contactless and QR code payment support.
- Split bills and partial payments for tables or customers.
- Integration with tipping and gratuity management systems.
Online Ordering Hub (Web, App, Kiosks, Call-Center Entry)
The Online Ordering Hub centralizes all your digital orders into a single system, whether they come from your website, mobile app, self-service kiosks, or call-center agents. It streamlines order processing, reduces delays, and ensures seamless routing to the nearest branch or kitchen. With real-time updates and full integration into POS, customers enjoy a smooth ordering experience while your team gains efficiency and accuracy.
- Unified order management across web, app, kiosks, and call-center.
- Auto-routing to the nearest branch or kitchen for faster delivery.
- Real-time status updates for customers and staff.
- Seamless POS integration to avoid double entry or errors.
- Support for promotions, loyalty, and customized orders.
- Scalable system to handle high volumes during peak times.
- AI-based order prediction and recommendations for upselling.
- Scheduled and pre-orders for future deliveries.
- Multilingual support for international customer reach.
- Geo-fencing for delivery radius and branch assignment.
Menu & Recipe Management (Variants, Combos, Allergens, Nutrition)
The Menu & Recipe Management feature gives you complete control over how your menu is designed, presented, and maintained. From simple single-item menus to complex combos and variants, everything is customizable and seamlessly synced across POS, online platforms, and kiosks. It also ensures transparency with allergen and nutritional information, enhancing customer trust while maintaining consistency in recipes and costing.
- Centralized menu creation and updates across all branches.
- Support for item variants, modifiers, combos, and meal deals.
- Integrated allergen and nutrition details for customer safety.
- Recipe-level costing and ingredient tracking to control margins.
- Auto-sync with POS, website, mobile app, and kiosks.
- Seasonal or location-based menu flexibility.
- Dynamic pricing based on time, demand, or special events.
- Ingredient stock alerts and auto reorder triggers.
- Integration with third-party menu platforms like UberEats or DoorDash.
Reservations & Waitlist (Table Assignment, Turn-Time Optimization)
The Reservations & Waitlist feature helps restaurants efficiently manage dine-in traffic by balancing walk-ins and pre-booked tables. It optimizes table assignments, tracks turn-times, and reduces customer waiting frustration. With seamless integration into POS, staff can handle reservations, cancellations, and no-shows smoothly while keeping customers updated in real time.
- Advanced reservations with date, time, and guest details.
- Automated waitlist handling with SMS/App notifications.
- Smart table assignment and turn-time optimization.
- Real-time tracking of occupied and available tables.
- Cancellations and no-show management with history logs.
- Integrated with POS for accurate billing and service flow.
- Virtual queue management with estimated wait times.
- Personalized guest profiles and seating preferences.
- Loyalty and VIP guest priority reservation management.
Kitchen Display & Order Management (KDS, Prep Tracking, Alerts)
The Kitchen Display System ensures that all orders from POS and online platforms are routed directly to the kitchen in real-time. It streamlines cooking, reduces mistakes, and enhances kitchen productivity. Staff can track preparation times, manage priorities, and ensure orders are served promptly.
- Real-time order display on multiple kitchen screens.
- Priority and ticket management for rush orders.
- Split orders for multi-station kitchens.
- Split orders for multi-station kitchens.
- Prep time tracking and alerts for delayed items.
- Integration with POS for automated order completion.
- Inventory-linked order alerts to prevent stockouts.
- Kitchen analytics and productivity reporting.
Delivery & Dispatch Management (Fleet, Routing, Tracking)
The Delivery & Dispatch feature allows restaurants to manage in-house or third-party deliveries efficiently. It ensures orders reach customers quickly while optimizing routes and reducing delivery costs.
- Real-time driver assignment and routing.
- GPS tracking of delivery personnel.
- ETA updates for customers and staff.
- ETA updates for customers and staff.
- Integration with online orders and POS.
- Delivery performance analytics and feedback tracking.
- Automated notifications for successful or failed deliveries.
Loyalty, Promotions & Customer Engagement
The Loyalty & Promotions module helps retain customers and boost sales by offering points, discounts, and targeted campaigns based on customer behavior and preferences.
- Points-based loyalty and tiered rewards.
- Promotional campaigns by item, combo, or time-based offers.
- Customer segmentation and personalized offers.
- Integration with mobile app, POS, and online ordering.
- Feedback collection and automated reviews request.
Revolutionize Your Restaurant Operations with DOEat POS & Ordering
Streamline every aspect of your restaurant’s front and back-end operations with a single, unified system. From counter billing to online orders, kitchen management, and delivery, DOEat ensures speed, accuracy, and profitability.
Seamless Multi-Channel Ordering
- Centralize all orders from web, mobile app, kiosks, and call-centers into a single system.
- Auto-route orders to the nearest branch or kitchen for faster delivery and pickup.
- Real-time status updates for staff and customers, eliminating delays and errors.
Smart Cash & POS Management
- Secure cash handling with integrated drawers, audit trails, and end-of-day reconciliation.
- Supports multi-payment options including cash, card, wallet, and QR code payments.
- User-level access control ensures accountability and reduces operational errors.
Advanced Menu, Kitchen & Customer Management
- Centralized menu management with variants, combos, allergen info, and nutrition tracking.
- Kitchen Display System (KDS) for real-time prep tracking, priority orders, and alerts.
- Loyalty, promotions, and reservation management to enhance customer engagement and retention.