E-Commerce & Apps (Omni-Channel)
DOEat empowers restaurants to go fully digital with powerful e-commerce and omni-channel capabilities. From branded mobile apps to web ordering and in-store kiosks, DOEat ensures a seamless experience for customers across all platforms. The system supports dine-in, takeaway, and delivery with real-time menu updates, integrated payment options, and loyalty features. By unifying every channel, DOEat helps you grow sales, enhance customer engagement, and strengthen your digital presence while maintaining operational efficiency.
Integrated E-Commerce Website (live stock, nearest-branch routing)
DOEat provides an integrated e-commerce website that connects your restaurant directly with customers while ensuring real-time accuracy. With live stock visibility and smart nearest-branch routing, orders are fulfilled faster and more efficiently.
- Fully integrated e-commerce website with your restaurant branding.
- Real-time stock visibility to prevent out-of-stock orders.
- Nearest-branch routing for faster delivery and optimized logistics.
- Seamless sync with in-store menus, prices, and promotions.
- Secure online payments with multiple gateway options.
- Centralized dashboard for managing orders across all branches.
- Multi-language and multi-currency support for global expansion.
- Automated promotional banners and flash deals for higher conversions.
Customer Mobile App (ordering, wallets, loyalty, delivery tracking)
DOEat offers a branded customer mobile app that transforms how guests interact with your restaurant. From placing orders and managing digital wallets to earning loyalty rewards, the app provides a seamless experience at every step.
- Easy in-app ordering for dine-in, takeaway, and delivery.
- Integrated digital wallet for secure and quick payments.
- Loyalty program with points, rewards, and personalized offers.
- Real-time delivery tracking with live status updates.
- Push notifications for promotions, deals, and order alerts.
- Branded mobile experience to strengthen customer relationships.
- In-app feedback, ratings, and review submission.
- Personalized recommendations based on order history and preferences.
Additional Global-Standard Features
Centralized Omni-Channel Management
- Automated inventory and menu sync across all platforms.
- Analytics to track channel performance and optimize operations.
- Unified order dashboard combining web, app, kiosk, POS, and third-party aggregators.
AI-Powered Recommendations & Personalization
- Suggest menu items based on past orders and preferences.
- Dynamic cross-sell and upsell recommendations.
- Smart push notifications to boost engagement and retention.
Marketing & CRM Integration
- Personalized promotions, discounts, and loyalty rewards.
- Integration with customer segmentation and feedback modules.
- Automated email and app campaigns.
Rider/Driver App (dispatch, routing, POD, geo-fencing)
DOEat’s Rider/Driver App streamlines delivery operations with intelligent dispatching and optimized routing. It equips drivers with real-time order details, navigation, and proof-of-delivery (POD) features to ensure accuracy and speed.
- Smart dispatching with automatic order assignment.
- Optimized routing with real-time navigation support.
- Digital proof-of-delivery (POD) with signatures or photos.
- Geo-fencing to monitor rider activity and service areas.
- Live tracking for both managers and customers.
- Performance reports for delivery efficiency and compliance.
- Driver incentive and rating system to motivate high performance.
- Offline mode for areas with poor connectivity, auto-sync when online.
Self-Service Kiosk (in-store upsell, loyalty scan)
DOEat’s Self-Service Kiosk enhances the in-store experience by enabling customers to place orders quickly, scan loyalty accounts, and enjoy personalized upsell suggestions.
- Easy self-ordering with interactive kiosk interface.
- Built-in upsell and cross-sell suggestions to increase sales.
- Loyalty card/QR scan for rewards and personalized offers.
- Integration with POS, kitchen display, and payment systems.
- Reduced queues and faster service during peak hours.
- Customizable branding for a consistent in-store experience.
- Multi-language support for diverse customer bases.
- Touchless ordering and digital receipts for hygiene and convenience.
Unify Every Channel, Delight Every Customer
DOEat’s omni-channel platform empowers restaurants to deliver a seamless digital experience across web, mobile, kiosks, and third-party platforms. From ordering to delivery, every interaction is streamlined, personalized, and optimized for growth.
Seamless Omni-Channel Experience
- Unified order management across website, app, kiosks, and aggregators.
- Real-time menu, stock, and pricing sync across all platforms.
- Minimize errors, delays, and manual interventions with centralized control.
Personalized Customer Engagement
- AI-driven recommendations and loyalty offers tailored to individual preferences.
- Push notifications, in-app messages, and digital coupons for targeted promotions.
- Real-time delivery tracking and order updates to boost satisfaction.
Operational Efficiency & Insights
- Smart nearest-branch routing, inventory-aware fulfillment, and dispatch optimization.
- Data-driven decision making for marketing, inventory planning, and staff allocation.
- Centralized dashboards with analytics for sales, channel performance, and customer behavior.